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Internal medicine & primary care billing

Internal medicine and primary care billing

Billing for internal medicine, family medicine and primary care practices. E/M visits, preventive care, annual wellness visits and care management programs coded correctly, so the work your team does between visits gets paid too.

Prefer to talk? Call (817) 396-6663

  • E/M & G2211
  • Annual wellness visits
  • CCM, TCM & RPM
Female pediatrician listening to a young girl's chest with a stethoscope

Why primary care billing matters

Primary care does a lot of work that never gets billed

Primary care practices manage chronic conditions, coordinate with specialists, follow patients after hospital stays and monitor them between visits. Much of that is billable through care management codes, but only if time and consent are documented and the claims go out.

Office visits have their own pitfalls: preventive and problem-oriented visits on the same day, E/M levels chosen by habit, and add-on codes like G2211 that are easy to forget.

We review visits against documentation and help you set up the programs and workflows that capture care management revenue properly.

Where revenue gets stuck

Revenue primary care practices often miss

E/M levels

Levels chosen by medical decision-making or total time, with G2211 where it applies.

Preventive + problem visits

Preventive services and a separate problem-oriented visit billed together with modifier 25.

Annual wellness visits

Medicare AWVs (G0438, G0439) scheduled, documented and billed.

Chronic care management

CCM and principal care management time tracked monthly.

Transitional care

TCM after discharge billed when contact and visit deadlines are met.

Remote monitoring

RPM device supply and management time billed in the right month.

Codes we work with every day

Primary care codes worth getting right

These codes make up a large share of primary care revenue, and each has rules that trip practices up.

9921499215G2211G0438G04399949099439994959949699457

Code(s)What it coversWhere it goes wrong
99202–99215Office E/M visitsLevels not supported by decision-making or time
G2211Visit complexity add-on for ongoing care (Medicare)Forgotten, or billed with modifier 25 visits where it isn’t payable
G0438 / G0439Annual wellness visit, initial / subsequentBilled before the patient is eligible
99381–99397Preventive medicine visitsProblem-oriented work not billed separately
99490 / 99439 / 99491Chronic care managementConsent or monthly time not documented
99495 / 99496Transitional care managementContact within 2 business days not documented
99453 / 99454 / 99457Remote physiologic monitoringDevice days or management time short of thresholds
Codes shown for illustration. We always bill from your documentation and each payer’s current rules.

For primary care practices

Paid for the care you give between visits

We help you build simple routines for care management time, consent and documentation, then bill it every month.

  • Visits reviewed against documentation
  • Care management time tracked monthly
  • Wellness visit eligibility checked before scheduling
  • Reports by provider, payer and service
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The Cure MB difference

What changes for your primary care practice

Cleaner claims

Codes, modifiers and payer rules for primary care checked before every submission.

Denials worked, not written off

Each denial is read, corrected or appealed, and the cause tracked.

Stronger collections

Aging claims followed by phone and portal until they’re paid or closed with a reason.

Reports you can read

A monthly view of collections, denials and A/R for your primary care practice.

Client stories

What practices say about working with us

Family medicine

Most of our patients are on Medicare or Medicaid, and the paperwork rules change constantly. Cure MB catches eligibility problems before the visit, and my front desk stopped fielding angry statement calls.

Dr. Daniel OkaforFamily physician, four-provider practice · Columbus, OH

Cardiology

Cardiology coding is unforgiving, and our old biller kept resubmitting the same rejected claims. This team found the modifier pattern behind the denials and fixed it at the source.

Dr. Priya RamanCardiologist · Charlotte, NC

Pediatrics

Switching billers mid-year felt risky. The handover was organized, the old A/R got cleaned up, and nothing slipped through the cracks while we kept seeing patients.

Dr. Alicia BrooksPediatrician · Atlanta, GA

Editing note (hidden on the live site): these six testimonials are SAMPLES that show the finished design. To publish a real one, edit the quote, name, role and city, then delete the classes cmb-placeholder and cmb-sample (Block → Advanced → Additional CSS class). Delete any sample you do not replace. The whole section stays hidden on the live site until at least one real testimonial is in.

Free consultation, no obligation

Running a primary care practice? Let’s talk numbers.

Tell us how billing works today. We’ll show you what we’d fix first and what it would cost.

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FAQ

Primary care billing questions

Short answers to what practices ask us most.

Can we bill a preventive visit and a sick visit on the same day?

Yes, if a significant, separate problem was addressed. Bill the preventive visit and the problem-oriented E/M with modifier 25, and document both.

What is G2211?

A Medicare add-on code for the ongoing complexity of care when a practice is the continuing focal point for a patient’s care. It’s billed with office E/M visits when the documentation supports it.

Do you bill chronic care management?

Yes. We help you set up consent and time tracking and bill CCM, principal care management and transitional care management each month.

Talk to a billing specialist

Talk to a specialist about primary care billing

Tell us what is happening with your billing. A specialist who works this area every day will reply within one business day.

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